PRIVACY POLICY

Last Updated: May 29, 2026

This privacy policy (“Policy”) describes how Grandslam Performance Associates, LLC (“Serve2Perform”) collects, uses, protects and shares personal information of users of our mobile application and our website, www.serve2perform.com (collectively the “Site”). Serve2Perform is an Arkansas limited liability company that exists to provide users of the Site to provide experiential learning for users to cultivate talent and build human capacity (“Services”).

WHAT WE COLLECT & HOW WE USE IT

We respect your information and our goal is to collect as little user information as possible while still providing a quality service to you. We receive and store information about you in a range of ways.

Information You Give Us. We collect your‎ name, postal address, credit card information, email address, email settings, username, password, telephone number, profile information as well as other information you directly give us on our Site, like purchase history from Serve2Perform, event attendance on our Site and in person so that we can provide a customized and personal user experience for you and so that we can provide services and events that you have requested to you.

We do collect information from accessing our Site, like when you fill out forms on our Site. The information we collect from you is used to potentially provide the Service to you and to fulfill any obligations from us or you in regards to the Service. This information includes records and copies of your correspondence with us and details of any transactions with us.

Information We Get From Others. We may get information about you from other sources to further customize your experience, like updating the website based upon your location information. We may add this to information we get from this Site.

Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log IP address, date and time of access, location information, browser information, operating system information and information about your use of and actions on our Site. While you use our site, we also collect information related to how you interact with us, such as your purchase history and your path through our website. This information allows us to update our services and learn how we can better equip the Site to serve you. Finally, we may receive information from you, like a confirmation, when you open emails from us. This confirmation helps us make our communications with you more interesting and helps us improve communications.

Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

We may also use the information we collect to more effectively respond to your service needs. Any data or information we collect will never be shared except under the circumstances discussed in this Policy.

YOUR CHOICES

You have a choice about whether or not you wish to receive information from us. If you do not want to receive communications from us about our products and services, then you can request that communications stop by contacting Serve2Perform at programming@serve2perform.com.

Serve2Perform uses this information in the following ways:

Your institution or organization decides how we use the information we collect. By providing our services to your organization or institution, we primarily use the information we collect to provide feedback and reporting. This includes:

How you use the Site, like what pathways you use within the Site;
What you look at on the Site, including which learning objects you view and/or complete; and
What learning objects you complete on the Site, including your scores.

In addition to providing this feedback to your organization or institution, we may use the information we collect in the following ways:

To provide and enhance our Service. We use your information to operate, maintain, enhance, and provide all of the features of our Services.

To personalize your experience. We use the information to personalize your experience while using the Services. For instance, Serve2Perform remembers your recent activity so we can recommend the most appropriate content for you on your next visit.

To communicate with you. We use your information to communicate with you about your account and respond to inquiries.

To understand, improve, and develop our Services. Serve2Perform uses all of the information that you provide or that we collect from users to understand and analyze the usage trends and preferences of our users, to improve the way the Services work and look, and to create new features and functionality. When we use information for these purposes, we implement appropriate safeguards, including removing your personal identifiers like your name.

SHARING OF PERSONAL INFORMATION

Some of your interactions on the Site may be public. These interactions are immediately viewable by other users of this Site. If you add content to the Site, this content may also be viewable by other users of this Site.

We do not sell or trade your personal information with others. We may share personal information as follows with third parties:

We may share personal information with your consent. For example, you may let us share personal information with others to provide events or Services to you at your request, such as through digital means.
We may share photographs we create or collect from Events for commercial purposes with your written consent either on our Site or on our social media pages. For example, you may consent through a release for the participation in the event to allow us to include photographs of you on our Site.
We may share aggregate or anonymous data (data that has had personally identifying characteristics, like your name or address) with third parties for advertising purposes for our events, services, or products and as part of providing our Services
We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
We may share personal information for legal, protection, and safety purposes.
- We may share information to comply with laws.
- We may share information to respond to lawful requests and legal processes.
- We may share information to protect the rights and property of Serve2Perform, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
- We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
We may share information with those who need it to do work for us.

THIRD PARTY PAYMENT SERVICES

We rely on third parties to process credit card transactions and we do not store or collect your credit card details. That information is provided directly to our third party payment processors and that collection is governed by their Privacy Policy.

STORAGE OF INFORMATION

Your information collected through the Site is processed in the country in which Serve2Perform service providers maintain facilities. If you are based in the United States and use our Site, you consent to have your data processed by Serve2Perform in the United States.

INFORMATION CHOICES AND CHANGES

Our marketing emails tell you how to “unsubscribe.” If you unsubscribe, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about personal information to our Contact Information below or to contact@serve2perform.com. You can request to change contact choices and update your personal information through your Account profile or through contacting us at contact@serve2perform.com.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

CHILDREN

The Serve2Perform Site exists to provide users of the Site career development opportunities. Our Site is not directed to children under 13 and we do not knowingly collect personally identifiable information directly from children. Please contact us at contact@serve2perform.com if you believe we have inadvertently collected personal information from a child under 13 so that we may delete such data as soon as possible.

VISITORS FROM OUTSIDE OF THE UNITED STATES

We mention above that the Site is hosted in the United States and our headquarters is in the United States. If you are visiting the Site from outside the United States, information we collect about you will be transferred to, stored and processed in the United States in accordance with this Policy and applicable U.S. laws.

Please note that data protection and other applicable laws of the United States may differ from the data protection or consumer protection laws in your country. By using the Service, you acknowledge and consent to transfer of your information to our facilities as described in this Policy.

For our international customers, any questions or concerns regarding the collected information, use or disclosure of your information should be directed to contact@serve2perform.com. Once we receive and confirm your verifiable consumer request, we will investigate and attempt to resolve complaints and disputes regarding use and disclosure of your information in accordance with this Privacy Policy.

PRIVACY RIGHTS FOR CERTAIN STATE RESIDENTS

Certain state laws may provide you with additional rights regarding our use of your personal information. This section supplements our general Policy and applies to users in the states having additional consumer data rights.

If you are a resident of one of these states, you may have additional rights regarding our use of your personal information. To learn more about your state privacy rights, visit the State Privacy Notice.

CONTACT INFORMATION.

We welcome your comments or questions about this privacy policy. You may also contact us at contact@serve2perform.com.

CHANGES TO THIS PRIVACY POLICY.

The Services and our business may change from time to time. As a result, at times it may be necessary for Serve2Perform to make changes to this Privacy Policy. Serve2Perform reserves the right to update or modify this Privacy Policy at any time and from time to time. We will notify you by means of a notice on this Site of any material changes to this Privacy Policy. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

PRIVACY RIGHTS FOR RESIDENTS OF SPECIFIC STATES

This PRIVACY NOTICE for state-specific residents supplements the Privacy Policy of Grandslam Performance Associates, LLC (“Serve2Perform”) and applies solely to visitors, users and others who reside in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Texas, Tennessee, Utah, and Virginia, which have enacted comprehensive data privacy legislation. Depending on the state in which you reside, you may exercise certain privacy rights (“you”) when you visit the Serve2Perform website, www.serve2perform.com (the “Site”) or register for an account with Learner Mobile.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Identifiers, such as Name, Internet Protocol address, email address, phone number or other similar identifiers.

Additional Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as Name, address, employment, employment history.

Internet or other similar network activity, such as Access history and information on your interaction with our Site.

Optional race and gender information

Geolocation data, such as Location, but we do not collect precise location data as defined by state consumer data laws.

Professional or employment-related information, such as Occupation, employer information.

Sensitive Information

We do not request or collect sensitive personal information as defined by the California Consumer Privacy Act or any other state privacy law.

Use of Personal Information

We primarily use the information we collect to provide feedback on our site. This includes:

How you use the Site, like what pathways you use within the Site; and
What you look at on the Site.

In addition to providing feedback and reporting, we may use or disclose the personal information we collect for one or more of the following business purposes:

To improve our Site.

As necessary or appropriate to protect the rights, property or safety of us, our customers or others.

To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

As described to you when collecting your personal information.

To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

Identifiers, such as Name, Internet Protocol address, email address, or other similar identifiers.

Additional Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as Name, address, employment, employment history, driver’s license or state identification card number.

Internet or other similar network activity, such as Access history and information on your interaction with our Site.

Geolocation data, such as Location, but we do not share precise location data as defined by state consumer data laws.

Professional or employment-related information, such as Occupation, employer information.

We only disclose your personal information for a business purpose to the organization or institution that created the account on your behalf.

In the preceding twelve (12) months, we have not sold any personal information.

YOUR RIGHTS AND CHOICES

Your privacy choices are important to us and we would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Serve2Perform disclose what personal information it collects, uses, discloses or sells. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of personal information we collected about you during the past 12 months.

Our business or commercial purpose for collecting that personal information.

The categories of third parties with whom we share that personal information.

The specific pieces of personal information we collected about you (also called a data portability request).

Serve2Perform does not sell your personal information for monetary compensation.

To submit an access request, please email contact@Serve2Perform.com.

The right to rectification – You have the right to request that Serve2Perform correct any information you believe is inaccurate. You also have the right to request Serve2Perform to complete the information you believe is incomplete. Our correction and completion of information is limited to personal data collected over the last 12 months and does not include information solely about equipment.

To submit a rectification request, please email contact@serve2perform.com.

The right to data portability – You have the right to request that Serve2Perform transfer the personal information data that we have collected to directly to you under certain conditions.

The right to erasure – Some state residents also have the right to request the deletion of their personal information collected or maintained by Serve2Perform. Once we receive a request for deletion and confirm your verifiable consumer request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain website functions that require your personal information to operate.

If you wish to make a request for information or to delete your personal information, or for any questions about our privacy practices and compliance with state consumer data privacy laws, please contact us via email at contact@serve2perform.com.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

Complete the transaction for which we collected the personal information or take actions reasonably anticipated within the context of our ongoing business relationship with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the state consumer data privacy laws.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Verifying Requests Access, Data Portability, and Deletion Rights

Only you or a person registered with your Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. In addition, if you ask us to provide you with specific pieces of personal information, we will require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. If you designate an authorized agent to make an access, deletion or opt-out of sale request on your behalf (a) we may require you to provide the authorized agent written permission to do so, and (b) for access and deletion requests, we may require you to verify your own identity directly with us.

Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

If you make a request, we have 45 days to respond to you.

We will not discriminate against you for exercising your rights. This means we will not deny you service, charge different prices or rates, provide a different level of service, or suggest that you might receive a different price or level of quality for service. Please know, if you ask us to delete your information or stop transferring your information, it may impact your experience using our Site.